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November 12, 2007
IT woes ....
The Monk's faithful computational appliance, commonly known as his Desk Top blew it's monitor last week. Disaster, the computer worked, but, of course, without said monitor you cannot operate the system! OK, so what to do? Well, first off, is there a way to make that system talk to another and show itself on - for example - that laptop's monitor? Well, there probably is, but the Monk is not sufficiently up to speed on the how and the operating systems to get it to work! Aaargh! Several failures, including the laptop apparently deciding to revert to its most basic formatting and programming! - he finally succeeded in getting the laptop to talk to the homehub and therefore could get onto the internet to at least read his e-mail.
Now, of course, it would be useful, desirable even, to be able to downsize some of the pictures he took of the desert and the Libyan capital Tripoli, but no, that programme is in the Desk Top not the Laptop so that is a non-starter. What to do, what to do?
Ah well, at least some of what he needs to work on is on either the Laptop (Back-up mode!) or a memory stick, so not total disaster, and it gives him plenty to do while he awaits delivery of the new monitor from Dell. He almost can't believe his luck. For the first time in his life, the warranty had not expired on the old one! Bingo, the new one will be sent immediately. Probably the first time ever the Monk has heard the magic words which he has come not to expect from the so-called service centres for "online" help - except if you can't get online how are you supposed to get help? Well, suffice to say, Dell went up several points in his estimation. Now all they need to do to confirm it is to deliver ......
Oh, the e-mail did say delivery between 09.00 and 17.00 ........ Sigh!
It turned up eventually and was easily installed. Too easily. A whole lot seemed to have been thrown into disarray by the failure of the monitor - so several more hours of frusttration to get all the other things talking again ...
Well, for now, I have a new monitor and a system that seems to be functioning. Except that it refuses to operate the scanner ....
Posted by The Gray Monk at November 12, 2007 11:44 AM
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